Welcome to Kazoku Shashin Studio Support

Your resource for all things photography with us.

At Kazoku Shashin Studio, we believe in capturing moments that matter most. Your family's memories are precious, and we are dedicated to ensuring your experience with us is as smooth and enjoyable as possible. This support hub is designed to provide you with all the information you need, from booking inquiries to post-session support. Whether you're preparing for your first family portrait session, have questions about our studio services, or need assistance with photo restoration, we're here to help every step of the way. Our team is committed to providing exceptional service and creating beautiful, lasting memories for your family. Explore the resources below to find answers to common questions, learn more about our services, and discover how to get in touch with us directly. Let us help you make your Kazoku Shashin Studio experience truly seamless and memorable, from the first click to the final print.

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Our Photography Services

Discover the range of professional photography services we offer at Kazoku Shashin Studio, designed to capture your most cherished moments.

At Kazoku Shashin Studio, we specialize in creating timeless and heartwarming photographs that celebrate family bonds and individual milestones. Our services are thoughtfully designed to cater to a variety of needs, ensuring that every client finds the perfect way to capture their precious memories. From the cozy ambiance of our Shibuya studio to the vibrant backdrops of Tokyo's iconic locations, we offer diverse settings to match your vision. Our team of experienced photographers is passionate about their craft and dedicated to providing a comfortable and enjoyable experience for every photoshoot. We utilize state-of-the-art equipment and refined techniques to deliver images of exceptional quality. Explore our services below to learn more about how we can help you preserve your family's legacy through beautiful photography.

Family Portrait Session
Family Portraits

Capture timeless memories with beautiful family portraits in our studio or on location. Let us create a family heirloom you'll treasure forever.

Imagine your family's smiles and connections beautifully preserved in a photograph that you can cherish for generations. At Kazoku Shashin Studio, we specialize in crafting family portraits that are not just pictures, but lasting legacies. Whether you prefer the controlled environment of our professional studio, equipped with soft lighting and comfortable settings, or the natural and dynamic backdrop of a scenic outdoor location in Tokyo, we tailor each session to reflect your family's unique personality and style. We take the time to understand your vision, from the attire to the desired mood, ensuring that your family portrait is a true reflection of who you are. Our experienced photographers excel at making everyone feel relaxed and at ease, especially children, so that genuine smiles and interactions shine through. Invest in a family portrait session and create a timeless piece of art that tells your family's story.

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Professional Studio Session
Studio Sessions

Professional studio sessions for individuals, couples, and groups. Perfect for headshots, portraits, and creative projects. Elevate your personal or professional image.

Step into our state-of-the-art studio in Shibuya, a space designed to bring out the best in every subject. Our studio sessions are versatile and cater to a wide range of needs, from professional headshots that make a strong first impression, to elegant portraits that capture your individuality, and creative projects that explore artistic expression. We offer a variety of backdrops, lighting setups, and props to create the perfect atmosphere for your photoshoot. Our skilled photographers provide expert guidance on posing and expression, ensuring that you look and feel your best in front of the camera. Whether you're an actor needing compelling headshots, a couple wanting to celebrate your love, or an artist with a unique vision, our studio sessions provide the professional environment and expertise to achieve exceptional results. Let us help you elevate your image with a studio session at Kazoku Shashin Studio.

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On-Location Photography
On-Location Shoots

Capture the beauty of Tokyo and surrounding areas with our on-location photography services. Explore iconic landmarks and hidden gems for stunning backdrops.

Tokyo, a city brimming with vibrant energy and breathtaking scenery, offers an unparalleled canvas for on-location photography. Kazoku Shashin Studio brings our professional expertise to the streets, parks, and landmarks of Tokyo, creating dynamic and memorable photoshoots against the backdrop of this incredible city. Imagine capturing your family portrait with the iconic Shibuya Crossing in the background, or your engagement photos amidst the serene beauty of Shinjuku Gyoen National Garden. Our on-location shoots are perfect for those who desire a more natural and spontaneous feel to their photographs, and who wish to incorporate the unique charm of Tokyo into their memories. We handle all the logistical details, from location scouting and permits to ensuring the best lighting and angles, allowing you to relax and enjoy the experience. Discover the beauty of Tokyo through our lens and create unforgettable images with our on-location photography services.

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Event Photography Services
Event Photography

Professional photography services for events, including birthdays, anniversaries, and corporate gatherings. Preserve the joy and excitement of your special occasions.

From joyous birthday celebrations to milestone anniversaries and important corporate gatherings, events are filled with fleeting moments that deserve to be captured and cherished. Kazoku Shashin Studio offers professional event photography services to ensure that every significant moment of your special occasion is beautifully documented. Our experienced event photographers are adept at blending into the background while capturing candid shots and key highlights, from heartfelt speeches to celebratory toasts and joyful interactions. We understand the importance of discretion and professionalism, ensuring that our presence enhances rather than intrudes upon your event. Whether it's an intimate family gathering or a large-scale corporate event, we provide comprehensive coverage, delivering a collection of images that tell the complete story of your event and allow you to relive the memories for years to come. Trust Kazoku Shashin Studio to capture the essence of your special events with artistry and professionalism.

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Photo Restoration Services
Photo Restoration

Restore your cherished old photos to their former glory with our expert photo restoration services. Give new life to faded and damaged memories.

Time can take its toll on precious photographs, leaving them faded, damaged, or torn. At Kazoku Shashin Studio, we offer expert photo restoration services to breathe new life into your cherished old photos, preserving your family history for future generations. Our skilled restoration artists employ meticulous techniques and digital tools to carefully repair damage, correct discoloration, and enhance clarity, bringing your faded memories back into sharp focus. We understand the sentimental value of old photographs, and we treat each photo with the utmost care and respect. Whether it's a vintage family portrait, a faded wedding photo, or a damaged childhood snapshot, we can restore it to its former glory, allowing you to relive those precious moments and share them with loved ones. Let Kazoku Shashin Studio help you preserve your visual legacy with our professional photo restoration services, ensuring that your family stories continue to be told through beautifully restored images.

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Frequently Asked Questions

Find answers to common questions about our services, booking, and studio policies. We're here to help!

We understand you might have questions as you consider Kazoku Shashin Studio for your photography needs. To make your experience as seamless as possible, we've compiled a list of frequently asked questions. This section is designed to provide you with quick and informative answers about our studio hours, booking procedures, cancellation policies, payment methods, and photo restoration services. We aim to address your most common inquiries right here, so you can feel confident and well-informed as you plan your photoshoot with us. If you don't find the answer you're looking for, please don't hesitate to reach out to our friendly support team via the contact information provided below. We're always happy to assist you further and ensure you have all the details you need for a wonderful experience at Kazoku Shashin Studio.

Our studio is open from 10:00 AM to 7:00 PM, Tuesday to Sunday. We are closed on Mondays to allow our team to recharge and prepare for the week ahead. This schedule allows us to accommodate a variety of bookings throughout the week and weekend. Please note that session times are by appointment only, so we recommend booking in advance to secure your preferred date and time. If you have a specific time request outside of our standard hours, please contact us, and we will do our best to accommodate your needs. We look forward to welcoming you to our studio during our operating hours and creating beautiful memories together.

Booking your session at Kazoku Shashin Studio is easy and convenient. We offer several options to suit your preferences. You can book online through our website by visiting our booking page, where you can view available dates and times and select your desired service. Alternatively, you can book by phone by calling us directly during our studio hours, and our friendly staff will assist you with scheduling your session. For email inquiries or more complex booking requests, you can also reach us via email, and we will respond promptly to help you arrange your photoshoot. We recommend booking at least two weeks in advance, especially for weekend sessions or popular times, to ensure availability. For any assistance with the booking process, please don't hesitate to contact us – we're here to make it as smooth as possible.

We understand that unforeseen circumstances can arise, necessitating changes to your plans. Our cancellation policy is designed to be fair to both our clients and our studio operations. We kindly request a 24-hour notice for any cancellations or rescheduling of your photoshoot session. This allows us to manage our schedule effectively and offer the time slot to other clients. Cancellations made with less than 24 hours' notice may be subject to a cancellation fee, as it becomes difficult to fill the slot on short notice. However, we are always understanding of emergencies and will consider each situation with compassion. To cancel or reschedule your session, please contact us by phone or email as soon as possible. We appreciate your understanding and cooperation in adhering to our cancellation policy.

For your convenience, Kazoku Shashin Studio offers a variety of payment methods to make transactions as easy as possible. We gladly accept cash payments at our studio. We also accept all major credit cards, including Visa, Mastercard, and American Express, providing you with a secure and widely recognized payment option. For those who prefer digital transactions, we also accommodate online bank transfers, allowing for seamless and direct payments. Please note that for online bank transfers, we may require confirmation of the transaction before the start of your session. Our aim is to provide flexible payment solutions to suit your needs, ensuring a hassle-free experience when you choose Kazoku Shashin Studio. If you have any questions regarding payment methods, please feel free to contact us for clarification.

The timeframe for photo restoration services at Kazoku Shashin Studio is not fixed and can vary depending significantly on the extent of damage to your photos and the complexity of the restoration work required. Minor repairs, such as removing small scratches or correcting slight discoloration, may take just a few days. However, more extensive restoration projects, involving significant damage like tears, water damage, or severe fading, can take longer, potentially ranging from one to several weeks. To provide you with an accurate estimate of both the timeframe and cost for restoring your photos, we encourage you to bring them to our studio for a free assessment. Our restoration experts will carefully examine each photo, discuss the restoration process with you, and provide a personalized estimate based on the specific needs of your treasured images. We are committed to providing high-quality restoration while being transparent about the time involved.

What Our Clients Say

Read heartwarming testimonials from families and individuals who have experienced the Kazoku Shashin Studio difference.

The greatest testament to our work is the satisfaction of our clients. At Kazoku Shashin Studio, we are deeply honored to have captured countless precious moments for families and individuals throughout Tokyo. Their words of appreciation and heartfelt feedback inspire us to continuously strive for excellence in our photography and customer service. In this section, we proudly share a collection of testimonials from clients who have experienced our family portraits, studio sessions, and photo restoration services. These are genuine accounts of their experiences, reflecting the joy, comfort, and lasting memories we aim to create for everyone who walks through our studio doors. We believe their stories will give you a glimpse into the Kazoku Shashin Studio experience and the dedication we bring to every photoshoot and restoration project.

Contact Us

We're here to answer your questions and help you book your session. Reach out to us today!

Do you have a question about our services, want to discuss your photography needs, or are you ready to book a session? We'd love to hear from you! At Kazoku Shashin Studio, we prioritize clear and open communication with our clients. Whether you prefer to reach us by phone, email, or by visiting our studio in Shibuya, we are readily available to assist you. Fill out the contact form below to send us a direct message, and we'll get back to you as quickly as possible. Alternatively, you can find our phone number, email address, and studio address listed below for your convenience. We are dedicated to providing exceptional customer service and ensuring that all your inquiries are handled promptly and professionally. Let us help you take the first step towards capturing your precious memories with Kazoku Shashin Studio.

Contact Information

Kazoku Shashin Studio

2-15-8 Meiji-dori, Shibuya, Tokyo, 150-0001, Japan

+81 3-6418-8000

info@kazokushashinstudio.com

Business Hours:

Tue-Sun: 10:00 AM - 7:00 PM

Closed on Mondays

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